Get a problem to Support so it's fixed first time.
If something isn't working and the help articles haven't solved it, here's how to report it so we can resolve it quickly.
Report a problem
- Check the AutogenAI status page in case it's a known issue.
- Email support@autogenai.com with the details below.
- We'll confirm we've received it and keep you updated.
What to include
- Your organisation name and the email you log in with.
- What you were doing, and the exact message you saw (a screenshot helps).
- The project link, if it relates to a project.
- The date, time and time zone, and the browser you were using.